Privacy Policy
Oak & Sage Collective, Inc. and Oak & Sage Apothecary, Inc.
Contact: [email protected]
Effective Date: April 6, 2026
Introduction
At Oak & Sage, discretion, integrity, and respect for client privacy are fundamental to our business practices. This Privacy Policy describes how we collect, use, store, disclose, and protect personal information when you access our website, purchase products, book services, submit inquiries, or otherwise interact with us in any manner, whether online or offline.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Depending on your interaction with Oak & Sage, we may collect the following categories of personal information:
– Contact Information: Including your name, email address, telephone number, and mailing address.
– Order and Transaction Information: Including products purchased, order history, payment status, and shipping details.
– Payment Information: Payment details are processed through third-party payment processors. We do not store full payment card numbers on our systems.
– Booking and Service Information: Including appointment requests, scheduling details, questionnaire responses, and information submitted in connection with services.
– Communications: Including emails, contact form submissions, customer service inquiries, and other correspondence.
– Technical and Usage Data: Including IP address, browser type, device information, pages visited, referring URLs, and analytics data.
– Voluntarily Provided Information: Including information shared in connection with tarot card readings, oracle card readings, spiritual consultations, spiritual coaching, ritual consultation, ritual work, product preferences, or general inquiries.
How We Collect Information
We collect personal information through the following methods:
– Directly from you when you submit forms, book services, place orders, subscribe to communications, or contact us
– Automatically through cookies, analytics tools, and similar tracking technologies
– From third-party service providers assisting with payment processing, scheduling, website hosting, communications, or analytics
How We Use Your Information
We may use personal information for legitimate business purposes, including:
– To process transactions, fulfill orders, and provide customer support
– To schedule, deliver, and administer services, including tarot card readings, oracle card readings, spiritual consultations, spiritual coaching, ritual consultation, ritual work, and related offerings
– To communicate regarding bookings, inquiries, updates, and service-related matters
– To improve website functionality, user experience, products, and services
– To detect and prevent fraud, abuse, unauthorized activity, or security issues
– To comply with legal obligations and enforce our agreements
– To send marketing communications where permitted by law or where you have opted in
Confidentiality of Spiritual Services
Oak & Sage recognizes the sensitive and personal nature of spiritual services. Information shared during tarot card readings, oracle readings, consultations, spiritual coaching sessions, ritual consultations, or discussions related to ritual work is treated with discretion.
However, due to the nature of digital communications and record-keeping systems, absolute confidentiality cannot be guaranteed. By engaging in services, you acknowledge and accept these limitations.
How We Share Information
We do not sell personal information.
We may share information with trusted third parties only as necessary to operate our business, including:
– Payment processors and financial service providers
– Website hosting and technical service providers
– Scheduling and booking platforms
– Email and communication platforms
– Shipping and fulfillment providers
– Professional advisors, insurers, and contractors
We may also disclose information where required by law or where necessary to protect our legal rights, enforce agreements, or ensure safety.
Cookies and Analytics
We may use cookies, pixels, and analytics technologies to:
– Understand website usage
– Improve performance and functionality
– Measure marketing effectiveness
You may control cookie settings through your browser; however, disabling cookies may impact website functionality.
Email Communications and Marketing
If you opt in to receive communications, we may send newsletters, updates, or promotional content. You may unsubscribe at any time.
Transactional communications may still be sent as necessary to fulfill services or respond to inquiries.
Data Retention
We retain personal information only as long as reasonably necessary to:
– Provide services
– Complete transactions
– Maintain records
– Resolve disputes
– Enforce agreements
– Comply with legal obligations
Retention periods vary depending on the nature of the information.
Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information.
However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.
Children’s Privacy
Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors.
Your Rights and Choices
Subject to applicable law, you may have the right to:
– Request access to your personal information
– Request correction of inaccurate information
– Request deletion of certain data
– Opt out of marketing communications
Requests may be submitted to: [email protected]
We may require identity verification before fulfilling requests.
Third-Party Links
Our website may include links to third-party services. We are not responsible for their privacy practices or content.
Policy Updates
We reserve the right to update this Privacy Policy at any time. Updates will be posted with a revised effective date.
Continued use of our services constitutes acceptance of any changes.
Contact Information
For questions or privacy-related requests, contact: [email protected]